Terms of Service
These terms govern your use of Rinova's healthcare platform. Please read them carefully before using our services.
Healthcare Professional Use Only
Rinova is designed for use by licensed healthcare professionals and authorized healthcare organizations. Our platform tools are intended to support, not replace, professional medical judgment and clinical decision-making.
Acceptance of Terms
- By accessing or using Rinova's services, you agree to be bound by these Terms of Service and all applicable laws and regulations.
- If you do not agree with any of these terms, you are prohibited from using or accessing our services.
- These terms apply to all users of the service, including healthcare providers, administrators, and patients.
- Your continued use of the service constitutes acceptance of any modifications to these terms.
User Accounts and Responsibilities
- You must provide accurate, current, and complete information when creating an account.
- You are responsible for maintaining the confidentiality of your account credentials.
- You must notify us immediately of any unauthorized use of your account.
- You are responsible for all activities that occur under your account.
- Healthcare providers must maintain valid professional licenses and credentials.
- Users must comply with all applicable healthcare regulations and professional standards.
Permitted Use
- Our services are intended for legitimate healthcare purposes only.
- You may use our platform to manage patient data, generate clinical insights, and improve healthcare delivery.
- You must comply with all applicable laws, including HIPAA and other healthcare regulations.
- You may not use our services for any unlawful or prohibited activities.
- Commercial use requires appropriate licensing agreements.
- Educational and research use must be approved and properly documented.
Prohibited Activities
- Attempting to gain unauthorized access to our systems or other users' accounts.
- Transmitting viruses, malware, or other harmful code.
- Using our services to violate any applicable laws or regulations.
- Sharing account credentials or allowing unauthorized access to your account.
- Attempting to reverse engineer, decompile, or disassemble our software.
- Using our services for any purpose that could harm patients or compromise healthcare delivery.
Additional Terms & Conditions
Important additional terms that govern your use of our services
Medical Disclaimer
Rinova provides FHIR R5-compliant clinical documentation and workflow tools. These tools are designed to assist healthcare professionals and should not replace professional medical judgment. Healthcare providers remain solely responsible for all clinical decisions and patient care.
Data Ownership
You retain ownership of all patient data and medical information entered into our platform. Rinova does not claim ownership of your data but requires certain rights to provide our services effectively.
Service Availability
While we strive for 99.9% uptime, we cannot guarantee uninterrupted service. We may perform maintenance, updates, or experience technical issues that temporarily affect service availability.
Intellectual Property
Our platform, including all software, architecture, and proprietary technology, is protected by intellectual property laws. You may not copy, modify, or distribute our proprietary technology without explicit written permission.
Limitation of Liability
Rinova provides healthcare platform tools and services "as is" without warranties of any kind. We provide standards-based clinical documentation tools to support healthcare workflows.
Healthcare professionals remain solely responsible for all clinical decisions, patient care, and medical outcomes. Our tools are designed to support, not replace, professional medical judgment.
To the maximum extent permitted by law, Rinova shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
Our total liability for any claims related to our services shall not exceed the amount paid by you for the services in the twelve months preceding the claim.
Indemnification
You agree to indemnify, defend, and hold harmless Rinova and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of our services in violation of these terms
- Your violation of any applicable laws or regulations
- Clinical decisions made using our AI recommendations
- Unauthorized access to or use of your account
Termination
Either party may terminate this agreement at any time with or without cause. We reserve the right to suspend or terminate your access immediately if you violate these terms.
Upon termination, your right to use our services will cease immediately. You will have 30 days to export your data before it is permanently deleted.
Provisions regarding liability, indemnification, and intellectual property will survive termination of this agreement.
Governing Law & Dispute Resolution
These terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles.
Any disputes arising from these terms or your use of our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
You waive any right to participate in class action lawsuits or class-wide arbitration against Rinova.
Contact Us About These Terms
If you have questions about these Terms of Service, please contact our legal team:
Email: legal@rinova.health
Phone: +1 (555) 123-4567
Address: Rinova Legal Department
123 Healthcare Drive
Medical District, TX 75201
We will respond to your legal inquiries within 5 business days.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our services, legal requirements, or business practices.
We will notify you of material changes by email and by posting a notice on our platform at least 30 days before the changes take effect.
Your continued use of our services after the effective date of any changes constitutes acceptance of the updated terms.